Welcome to KAO Digital

The way I see it, digital fundraising should make giving easier, not harder.

I help nonprofits simplify digital fundraising, improve the online donor experience, and make smarter decisions about AI, technology, and the tools they use every day.

I’ve spent more than 25 years working in digital business and more than two decades in fundraising. That combination keeps teaching me something important: technology only helps when it solves the right problem.

I’ve worked with more than 100 nonprofits on donation pages, donor journeys, email, recurring giving, CRM systems, digital strategy, capital campaigns, and fund development planning.

Today, I also help organizations understand how AI can support their work without adding more complexity.

AI with purpose

AI is changing how fundraising teams research, write, analyze information, build campaigns, and manage their day-to-day work.

But using AI well takes more than learning a few prompts.

I help nonprofit leaders understand where AI can save time, where human judgment still matters, and what needs to be in place before introducing new tools.

Use AI where it helps. Keep people at the centre of the work.

Choosing the right tools

There is no shortage of fundraising technology.

CRMs, donation platforms, email tools, automation, analytics, and AI. The list keeps growing.

That does not mean you need more technology.

Sometimes, you need to get more from the tools you already have.

I help organizations sort through their options and choose technology based on their fundraising goals, donor needs, team capacity, and budget.

Simple beats complicated every time.

Donors come first

Every digital decision affects the donor experience.

A confusing donation page can stop a gift.

A poor mobile experience can create friction.

A weak thank-you process can make a donor feel forgotten.

Disconnected systems can make it harder for your team to build relationships.

I look at the full online donor journey, from the first click to the donation page, the thank-you message, the welcome sequence, and the next interaction.

Then I help you find practical ways to make that journey clearer, easier, and more personal.

I believe digital fundraising works best when the technology feels simple, the strategy feels clear, and donors never have to work too hard to support a cause they care about.

A little more about me

I’m Kelly, and I’m passionate about all things digital. Call me crazy, but I also like to keep it simple.

I’ve become what I call a digital translator, helping nonprofit leaders and teams make sense of the tools, technology, and AI that can feel overwhelming.

I help automate repetitive work, simplify systems, and finally tackle some of the fundraising activity that keeps landing in the “do later” pile.

That provides confidence, clarity, and heaps more time to focus on your donors.

If your fundraising feels more complicated than it needs to be, let me help you simplify it.

Visit our contact us page and set up a discovery call.